B2B After-Sales Repair Operations
FluxRepair takes over your entire repair and after-sales operation — intake, diagnostics, repair, quality control and return logistics. Fully digitized, white-label, and radically more transparent than any conventional service provider.
White-label · GDPR-compliant · EU-based operations · API-first
of units digitally tracked — no black box.
from intake to first status update.
integration with your systems.
for the entire after-sales chain.
Your customers see your brand. We run the machine behind it: manufacturers, retailers, insurers and telcos hand us their repair volume and get a fully managed, fully visible operation in return.
Structured intake instead of parcel chaos.
Digital RMA creation by your team, your customers or via API. Shipping labels, pickup and tracked transport. Automated intake scan with condition photos.
Certified technicians, documented quality.
Diagnostics with photo and test reports per unit. Transparent cost estimates with approval workflow. Final quality control, data handling and grading standards.
The paperwork side, fully automated.
Warranty validation and manufacturer processes. Insurance claims documentation. Consolidated billing and monthly reporting.
Every step writes a digital event — visible to you in real time, in the portal or in your own systems via API.
Ticket opened via portal, widget or API. Reference numbers synced with your ERP.
Scanned on arrival, condition documented with photos within 24 hours.
Fault report and binding cost estimate, approved by you or auto-approved by rule.
Repair with genuine or agreed parts, followed by documented quality control.
Tracked return to your customer or warehouse. End customers get branded notifications.
SLA, cost and fault-pattern analytics per model, batch and period.
With most repair outsourcers, you send a pallet and hope. Status on request, Excel reports at month-end, surprises on the invoice. FluxRepair inverts that model.
Live status for every single unit — not batch summaries.
Photo documentation at intake, diagnosis and outbound.
Binding cost estimates before any repair — no invoice surprises.
SLA dashboards you can check anytime, not just at review meetings.
A branded tracking link for your end customers — like a parcel.
Full data export at any time: your data stays your data.
FluxRepair runs on RepairCloud, a repair operations platform that digitizes the entire workflow — no paper, no e-mail ping-pong, no media breaks. Because it's API-first, it plugs directly into the systems you already use.
REST API and webhooks for every process event.
Connectors for your ERP, shop, ticketing or insurance system.
An embeddable RMA widget for your website.
CSV/API bulk import for high-volume programs.
Role-based portal access for your team — no IT project needed.
Status visibility
On request, batch-level only.
Cost control
Invoice surprises.
Documentation
Paper trails.
Integration
E-mail and Excel.
End-customer experience
Silence until return.
Reporting
Monthly spreadsheet.
Status visibility
Real-time, per unit, 24/7.
Cost control
Binding estimates with approval rules.
Documentation
Photos and test reports on every unit.
Integration
REST API, webhooks, ERP connectors.
End-customer experience
Branded tracking link and notifications.
Reporting
Live SLA and fault-pattern dashboards.
Warranty repairs and DOA handling as a managed service.
Returns and repairs without building a workshop.
Claims-ready documentation on every unit.
High-volume device programs with hard SLAs.
Tell us about your repair volume and current setup. We'll show you the live portal, the API, and a concrete onboarding plan — usually within one call.
Onboarding in weeks, not quarters · white-label from day one · GDPR & EU operations